Privacy Policy

At Lens O Specs, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of information to provide better service and improve your experience:

• Personal Information: Name, email address, phone number, mailing address, and payment details when you make a purchase or sign up for services.
• Prescription Information: Details about your prescription for glasses or contact lenses to ensure accurate orders.
• Device Information: IP address, browser type, and device details collected automatically when you visit our website.
• Usage Data: Information about your interactions with our website, such as pages viewed and time spent on the site.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To fulfill orders, process payments, and manage customer accounts.
• To Improve Our Services: To analyze trends, track website usage, and enhance user experience.
• To Communicate With You: To send order updates, promotional offers, or service-related information, with your consent.
• To Maintain Security: To detect and prevent fraud, protect against unauthorized access, and ensure the security of our website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: We may share your information with trusted third-party vendors who assist with services such as payment processing, shipping, and email communications.
• Legal Compliance: We may disclose information if required by law or to protect our rights, property, or safety, or that of others.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure. While we strive to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You may choose to opt-out of receiving promotional emails by following the unsubscribe instructions included in each email.
• Deletion: If you wish to delete your account or personal information, please contact us, and we will assist you in removing your data from our systems.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website, such as remembering your preferences and analyzing website traffic. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Lens O Specs does not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated at the bottom of the policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [your email address]
• Phone: [your phone number]
• Address: [your physical store address]

Last updated: [Date]